Do you love creating systems and processes that increase efficiency? Are you amazingly talented at keeping track of all kinds of tiny details? Do you want to be challenged all the time, learn a ton of stuff, be on the cutting edge of equity and community engagement work, have a lot of fun, be frustrated on occasion and inspired frequently, and make a significant impact? Rainier Valley Corps is looking for an Operations Support Program Manager who wants an opportunity to learn and develop within an organization that is growing rapidly. The Operations Support Program Manager will be joining a growing Operations Support Program team, and working alongside our current Operations Support Program Manager to ensure that our partner organizations receive timely, effective support with managing their back office. RVC intends to invest deeply in the professional development of this position so that they can grow and develop as the program grows, gaining increasing levels of responsibility and opportunity over time.
Our story: In light of the current political climate, the need to invest in communities-of-color-led nonprofits is more urgent than ever. Due to a historic lack of investment in this sector, communities of color are unable to fully participate in civic engagement and advocacy around critical areas such as environmental justice and education equity. Without the involvement of the communities most affected by injustice, policies and practices are often ineffective.
Recognizing these challenges, Rainier Valley Corps was formed in 2014. We focused on the lack of staff capacity and launched a fellowship program where cohorts of talented leaders are recruited, trained by RVC, provided a living-wage salary and healthcare, and placed at grassroots organizations led by communities of color, with the goal of helping these organizations develop their capacity.
RVC then moved from a single leadership program toward a holistic capacity building model focused on organizations led by communities of color. This new model combines our existing fellowship with four new core capacity-building areas: operations support, capacity-building coaching, partnership fundraising, and collaboration. We believe that the combination of these strategies will unlock the potential of communities of color to mobilize, shape policies, and respond to the current political climate.
RVC works in partnership with a variety of communities-of-color-led organizations in Rainier Valley, including Got Green, Puget Sound Sage, Geeking Out Kids of Color, Somali Doulas, MarketShare, Ethiopian Community in Seattle, Powerful Voices, East African Community Services, Families of Color Seattle, Rainier Beach Action Coalition, Voices of Tomorrow, and AGE UP.
As RVC grows, we need a passionate Operations Support Program Manager who can work with the rest of the team to shape the future of our organization. This is a great opportunity for someone who wants not just a job, but also an opportunity to empower communities of color and cultivate the next generation of leaders. Plus, we’re right in the middle of Columbia City, and it’s awesome here, with diverse restaurants, bars, and shops. And the team is ridiculously dedicated to the mission and fun to work with. It helps that we have the best snacks.
REPORTS TO: Managing Director
Partner Organization Operations Support (70%)
- Act as the primary point of contact with partner organizations receiving operations support, maintaining a high level of responsiveness and building strong, trusting relationships
- Manage financial systems, acting as primary point of contact with our external accounting team, ensuring that all paperwork and reports are high-quality and timely, and coaching partner organizations on their budgets and financial practices
- Provide human resources support, conducting human resources orientations for new employees, responding to human resources-related questions, supporting staff search and hiring processes, and managing benefits provision
- Facilitate onboarding of new partner organizations, ensuring that they feel well-supported and oriented to our systems and policies
Operations Support Program Management (20%)
- Monitor the Operations Support Program budget and plan strategically for the program’s growth
- Ensure all legal paperwork, licensing, insurance, and other aspects of organizational operations are properly maintained
- Ensure that RVC’s finance, human resource, and legal systems are efficient and user-friendly, strategically assessing them regularly and making improvements
- Play a key role in developing RVC’s operations support program
- Take the lead on special projects to research and improve various aspects of the support RVC provides to partner organizations
- Supervise junior Operations Support Program staff, mentoring and supporting their professional development
General Operations (10%)
- Collaborate with staff in making key strategic decisions affecting RVC’s future
- Engage in deep professional development
- Contribute to general office management, supporting accounting and human resource systems
- Participate in staff meetings, attend community events, and otherwise contribute to strengthening the deep roots within our community, both internally and externally
- Experience with communities of color and grassroots organizations
- Passion for working in the nonprofit sector
- Experience managing operations
- Talent for creating and managing systems
- An eye for creating efficiencies and keeping track of details
- Ability to develop trusting relationships with diverse individuals from many different backgrounds
- Comfort with computers and a variety of online platforms
- Flexibility and adaptability
- Love of continuous learning
- Strong written and oral communication skills
- Financial management experience
- Able to work some evenings and weekends
- Commitment to our mission and our values of Equity, Integrity, Community, Action, and Transformation
- A great sense of humor!
Compensation and Benefits
- This is a full-time, exempt position, working 37.5 hours per week, with a salary range of $45,000-$51,000. Salary offer will be dependent on experience.
- We believe in work-life balance, and are committed to keeping the workload in alignment with the true hours worked.
- We provide 23 days of Paid Time Off, 11 paid holidays, and a flexible, family-friendly schedule.
- We provide medical (zero-deductible HMO and PPO options), dental, vision, short- and long-term disability, life, and AD&D insurance, with RVC covering over 90% of the costs of the insurance package.
Our Hiring Process & Timeline:
- We will read your cover letter first; it’s important for us to understand whether this is the right fit for you. In your cover letter, please be sure to tell us why you are interested in this job, what you like about RVC, and share examples of past work you’ve done that makes you a strong candidate.
- We will review applications on a rolling basis until the position is filled.
- We will begin scheduling phone interviews in late May.
- We will begin in-person one-hour interviews in June. If you are invited for an in-person interview, we will ask for two work samples relevant to this position, e.g. a process you created, a writing sample, or other relevant materials.
- Finalists will be invited to a second-round one-hour interview, and we will make an offer shortly thereafter.
- We would like to have the selected candidate start in late June or early July.
RVC is an equal opportunity employer. People of color, especially those from Southeast Seattle, are strongly encouraged to apply.